Terms & Conditions

Terms & Conditions – SomChakra Crystal

Welcome to SomChakra Crystal. By accessing or purchasing from our website/social media/WhatsApp services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

  • SomChakra Crystal is a brand dedicated to providing authentic Indian crystals, agates, and energy products.

  • By using our services, you confirm that you are at least 18 years old (or using with parental/guardian consent).

  • We reserve the right to update, change, or replace these terms at any time. Updates will be posted on this page.

2. Products

  • All crystals are natural and may vary slightly in size, shape, and color from the images shown. These variations are normal and not considered defects.

  • Each crystal is handpicked, cleansed, and energised before shipping.

  • Our products are meant for spiritual and holistic support. They are not a substitute for medical treatment, professional advice, or financial/business guarantees.

3. Orders & Payments

  • All orders are processed only after successful payment confirmation.

  • We accept secure payments through trusted third-party payment gateways. We do not store your card/payment details.

  • Prices are listed in INR (₹) and may be updated without prior notice.

4. Shipping & Delivery

  • Orders are processed within 1–2 business days. Delivery timelines vary depending on your location.

  • While we work with reliable courier partners, delays may occur due to external factors (weather, strikes, customs, etc.).

  • Please refer to our Shipping Policy for detailed information.

5. Returns & Refunds

  • Returns/exchanges are accepted only for damaged, defective, or incorrect items as per our Refund & Return Policy.

  • Requests must be raised within 48 hours of delivery with proof (photos/videos).

  • Customised items, used crystals, or personalised guidance sets are non-returnable.

6. Use of Crystals & Guidance

  • Crystals, agates, and spiritual products are provided as energy tools for well-being and positivity.

  • We do not claim or guarantee specific outcomes related to health, wealth, or relationships. Results may vary based on individual energy and intention.

  • Customers are responsible for how they choose to use the products and guidance.

7. Intellectual Property

  • All content on our website/social media (text, images, designs, logos) belongs to SomChakra Crystal and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

  • SomChakra Crystal is not liable for any direct, indirect, or incidental damages arising from the use or misuse of our products.

  • Our products are meant for spiritual support and not intended to replace professional medical, legal, or financial advice.

9. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of the courts in [Your City, India].

10. Contact Us

For any queries regarding these Terms & Conditions, you can reach us at:
📧 somchakracrystal@gmail.com
📞 +91 9104531984