Privacy Policy

Privacy Policy – SomChakra Crystal

At SomChakra Crystal, we value your trust. Protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you use our website or place an order, we may collect the following information:

  • Name, email address, phone number, and shipping/billing address

  • Payment details (processed securely through third-party payment gateways – we do not store card information)

  • Order history and preferences

  • Communication details when you contact us via email, WhatsApp, or social media

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate order updates, tracking, and support

  • Provide personalised guidance on crystals and energy healing

  • Improve our website, products, and customer experience

  • Send occasional updates, offers, and crystal healing tips (only if you opt-in)

Sharing of Information

We respect your privacy and do not sell or rent your personal information. Your data may only be shared with:

  • Trusted courier partners for delivery

  • Payment gateways for secure transactions

  • Service providers who help us run our website (under strict confidentiality)

Data Security

  • All sensitive information is transmitted via SSL encryption.

  • Payments are processed through secure third-party payment gateways.

  • We take reasonable precautions to protect your data from unauthorised access, misuse, or disclosure.

Cookies & Tracking

Our website may use cookies to enhance your browsing experience. Cookies help us remember your preferences and improve website performance. You can disable cookies through your browser settings if you prefer.

Your Rights

You have the right to:

  • Access, update, or delete your personal data stored with us

  • Opt out of promotional emails or WhatsApp messages at any time

  • Contact us regarding privacy concerns or data use

Third-Party Links

Our website or social media pages may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.

Contact Us

For any questions about this Privacy Policy or your personal data, please contact us at:

📧 somchakracrystal@gmail.com
📞 +91 9104531984

💎 At SomChakra Crystal, your trust means everything to us. Your information is safe, sacred, and secure.